Dee Nicole

Intake Director

Dee has been an administrator for… a long time— organization, scheduling and helping people connect to the tools that will help them are her jam.  Dee is pretty sure we are saving the world by attending to our mental health so getting you set-up with an appointment is done with joy and compassion.  When not working, Dee loves all things art, silly TV and being the proud caregiver of the world’s best dog Savannah “Chappy’ Chapelle. 

Andrea Reilly

Resident Insurance Expert

Andrea works behind the scenes at Douglas Psychotherapy Group but is one of the most important members of our team.  She has worked  in the medical billing field for 25 years and has spent the last 18 years running a business of her own.    She has a husband and three sons who keep her on her toes with the help of two dogs and two cats. When not working, she loves painting, reading, helping people, traveling and dreams of a move to the country.    

Lauren Ridley Williams

Intake Assistant

Lauren received her Bachelors in Criminal Justice degree in 2015 and began working in the social work and emergency response field shortly after. She has an extensive background in child protection services, customer service and crisis management. Lauren has a passion for helping people find and receive the help they need so they can become healthier for themselves, as well as their family. When not working, Lauren enjoys spending time with her husband, daughter, two stepsons, and her two rescue dogs. 

Jaime Cistaro

Intake Assistant

Hello, I’m Jaime!

I have over 10+ years in the medical field. I have held various positions throughout the years whether it be in the corporate world setting or working for a nonprofit organization. In doing so this has allowed me to gain all of my experience and knowledge I possess today. My expertise however, is primarily in the medical insurance field. It brings me great joy to assist patients in any way possible by caring and listening to their needs. Healthcare is my absolute passion. In my spare time I love to vacation, travel, and spend as much quality time with my two wonderful children Alliyah and Charleston Jr. who bring me so much joy.

Nancy Paladino

Intake Assistant

Nancy has spent the last 10 years working passionately in various sectors of the health and wellness industry. Her combined experience in client relations, administrative support and community health advocacy has given her the tools to provide attentive support and clarity for any potential clients of Douglas Psychotherapy Services. She is interested in a wide array of health and healing modalities, both traditional and modern, especially those relating to the interconnection of mind and body. Nancy feels most at home amongst plants and animals and adores singing,dancing, and cooking.


Tami Lawson

Billing Director

Tami has demonstrated many years of  success in the field of medical billing management. She understands how confusing health insurance can be and she is here to help each client navigate through any billing issues that may arise. Her priority is providing excellent service to all our clients and she understands ones Mental Health always comes first.


Outside of work, Tami enjoys spending time with her husband, three children and 3 dogs.  She loves nice long walks and she absolutely loves Summer time.  


Devina Selmon

Insurance Biller

​I have ten plus years of experience of the revenue cycle from beginning to end. I have a Bachelor of Science degree in Secondary Math Education. Although I no longer teach, I enjoy helping others learn by tutoring. My husband and I have four children, two dogs, and a turtle. In my spare time, I enjoy attending church, baking, crafting, traveling and all things sports. 


Charissa Smith

Insurance Biller

I bring 19 years of medical billing experience to the table. I have worked in many complex systems to get claims resolution for the client. I am very knowledgeable with each insurance company and will take on each challenge as it arises


If I had spare time I enjoy reading, working in my garden and quilting.  I have been happily married to my husband for 20 years and have 3 children.


Kristina Uhland

Insurance Biller

Kristina Uhland is a Biller at Douglas Psychotherapy Service, where she processes copayments for the many clients who seek services. 

Kristina has worked in the finance industry for ten plus years with a professional banking team.  She delivered world class customer service while explaining and tailoring custom banking products to meet professionals and non-professions needs.  You can expect 100% transparency when working with Kristina. 

In Kristina’s spare time she enjoys her husband and four young children.  Kristina and her family enjoy weekends camping at the lake and anything outdoors.  Kristina also has a love for dance and donates her time teaching dance at a nonprofit organization she created for the youth in her community.  

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Anna Villa

Insurance Biller

Anna has produced a career in customer service management and insurance spanning 15+ years.  Her primary goal is to help clients solve any possible problems and questions pertaining to their insurance billing.  


Anna loves being around her husband, children and dog.  They appreciate  attending church together.  She's committed to a healthy lifestyle, loves anything sports and enjoys working out.  Exactly how she takes care of her body she believes we should take care of our minds.  

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Midtown: 136 Madison Ave. , New York, NY 10016

Upper East Side: 1199 Park Ave, New York, NY 10128

Brooklyn: 300 Cadman Plaza West One Pierrepont Plaza, Brooklyn, NY 11201

Financial District: 77 Water Street, New York, NY 10005